Terms of Service

Effective: August 6, 2026 Operator: Walrus Lab (CEO: Jungmin Han, Business Registration No.: 399-56-00926, Address: 17 Mandeok-daero, Buk-gu, Busan, Republic of Korea)

Article 1 (Purpose)

These Terms of Service govern the rights, obligations, and responsibilities between Walrus Lab (the "Company") and users who register as members and use the artificial intelligence (AI) agent service "Attacca" (the "Service") operated by the Company.

Article 2 (Definitions)

1. "Service" means the AI agent service provided by the Company, including all of its functions and related software and websites: conversation (chat), job execution, sub-agents and parallel work, provision of its own computer, long-term memory, projects and documents, Kanban, scheduled jobs (cron), model provider connections, and user device connections (nodes).
2. "User" means a person who uses the Service under these Terms.
3. "Member" means a person who applies for membership according to the procedures set by the Company and is approved to use the Service.
4. "AI Response" means answers, code, documents, analysis results, etc. generated by the Service through AI models.
5. "Long-term Memory" means user-related information that the Service learns from the user's conversations and work, stores, and reuses in later conversations.
6. "Node" means the feature (Zyris node) that the user installs and connects on their device and that allows the Service to access the device's files, terminal, etc.
7. "Paid Services" means subscription plans and additional features provided by the Company for a fee.

Article 3 (Posting, Effectiveness, and Amendment of the Terms)

1. The Company posts these Terms on the Service website or within the Service so that users can easily view them.
2. The Company may amend these Terms within the limits not violating applicable laws, including the Act on the Regulation of Terms and Conditions.
3. When the Company amends these Terms, it will announce the effective date and the reasons for the amendment from 7 days before the effective date (30 days for changes unfavorable to users), and will provide individual notice by email where necessary.
4. Members who do not consent to the amended Terms may stop using the Service and terminate their accounts. If no objection is raised by the effective date of the amended Terms, consent is deemed given.

Article 4 (Formation of the Use Contract)

1. The use contract is formed when a person who wishes to become a member consents to these Terms and the Privacy Policy, applies for membership, and the Company approves the application.
2. The Company may refuse approval or later terminate the use contract for applications falling under any of the following:
   • Applications made using another person's information
   • Applications containing false information
   • Applicants under 14 years of age
   • Where restriction of use is necessary to comply with the law or to protect the operation of the Service or others
3. The Company may defer or refuse approval where approval is difficult for technical or operational reasons.

Article 5 (Membership Registration and Account Management)

1. Members register through email verification and are responsible for maintaining the accuracy and currency of the information provided at registration.
2. Members are responsible for managing their accounts (email and password) and may not share, transfer, or lend their accounts to third parties.
3. Children under 14 may not use the Service.
4. Members must notify the Company without delay if they become aware of account theft or unauthorized use.

Article 6 (Protection of Personal Information)

The Company strives to protect users' personal information, and matters concerning the collection, use, and provision of personal information follow the separately published Privacy Policy.

Article 7 (Provision and Content of the Service)

1. The Company provides users with the following services:
   • AI conversation and response generation
   • Automatic execution of tasks directed by the user (writing and running code, controlling files, terminals, and browsers, server diagnostics, etc.)
   • Parallel work execution by sub-agents
   • Personalized responses through storage and reuse of long-term memory
   • Productivity features such as projects, documents, Kanban, scheduled jobs (cron), and notifications
   • User device connection (nodes) and remote work
   • Paid plans and additional features
2. The Company generates AI responses through model providers chosen by the user (models provided by the Company or models based on API keys (BYOK) configured directly by the user).
3. When a user connects a node, the Service accesses the device's files, terminal, etc. within the permissions granted by the user. The user manages node connection, disconnection, and permissions.

Article 8 (Change and Suspension of the Service)

1. The Company may change or suspend all or part of the Service for service improvement, operational needs, technical reasons, etc., and will announce important changes and suspensions in advance.
2. If the Service is suspended due to force majeure (natural disasters, system maintenance or replacement, communications failures, failures of third parties such as model providers, etc.), the Company is not obligated to provide advance notice and, in accordance with Article 16, bears no liability for resulting damages.
3. When the Service is temporarily suspended for scheduled maintenance, the Company announces the details and schedule in advance. In urgent cases, it may announce them afterward.

Article 9 (Characteristics of AI-Based Services and User Responsibility)

1. AI Responses are automatically generated by AI models, and their accuracy, completeness, and timeliness are not guaranteed. Users must not rely on AI Responses as professional advice in fields such as law, medicine, investment, and tax, and important decisions must be reviewed by professionals.
2. The user is responsible for the results of tasks directed by the user (running code, modifying or deleting files, deploying, paying, etc.). The Company designs destructive or irreversible work to require user approval by default, except where the user has allowed automatic execution.
3. Users acknowledge that AI Responses may contain errors or generate inappropriate content, and must verify the results of important work themselves.
4. Users must not collect, process, or use other people's personal information, secrets, copyrighted works, or other protected information through the Service without authorization, and bear legal responsibility for such acts.

Article 10 (User Obligations)

Users must not engage in any of the following:

1. Registering false information or using another person's information when applying for membership
2. Generating, uploading, or distributing content that infringes others' rights (reputation, copyright, personal information, etc.)
3. Generating or distributing illegal content or performing illegal acts through the Service
4. Compromising the Service's security or attempting hacking, malware distribution, or unauthorized access
5. Interfering with the Service's normal operation or causing excessive load (automated mass requests, etc.)
6. Reproducing, distributing, reverse-engineering, or modifying the Service and related software without authorization
7. Crawling or collecting Service data without the Company's prior consent
8. Transferring, lending, or sharing accounts with others or obtaining unjust gains thereby
9. Forging or altering payment information or using others' payment methods without authorization
10. Sending unsolicited advertising messages or distributing spam
11. Otherwise violating applicable laws

Article 11 (Paid Services, Fees, and Payment)

1. The types, fees, and payment methods of Paid Services follow the plan information within the Service, and the Company may change them. Fee changes are announced in accordance with Article 3.
2. Payment is made through a payment gateway (PortOne), and payment method information is processed by the payment gateway.
3. Subscription plans renew automatically according to the billing cycle, and are charged unless the member cancels.
4. If a user fails to pay within the due date or pays by improper means, the Company may restrict service use or terminate the contract.
5. Usage-based policies (credits, usage caps, overage charges, etc.) follow separate notices within the Service.

Article 12 (Withdrawal of Subscription and Refunds)

1. This Service provides digital content (services and digital goods rather than goods) immediately, and in accordance with Article 17 of the Act on Consumer Protection in Electronic Commerce, withdrawal of subscription may be restricted after the provision of the Service has begun.
2. To protect users, the Company operates its own refund policy. Upon cancellation, the paid amount is prorated for the period used, and the amount corresponding to the remaining (unused) period is refunded.
3. Refund application and processing procedures follow in-service notices, and the Company does not delay refunds without legitimate reason.

Article 13 (Termination and Cancellation of the Contract)

1. Members may terminate the use contract at any time through the in-service account termination procedure.
2. Upon termination, the Company destroys the member's personal information and data in accordance with the Privacy Policy, except for information subject to statutory retention obligations.
3. If a member violates these Terms, the Company may terminate the use contract or restrict service use after prior notice.

Article 14 (Rights in Content)

1. Copyright and other rights in content that the user inputs or uploads through the Service (conversation content, files, code, documents, etc.) and in outputs generated from it belong in principle to the user.
2. The user grants the Company the right to use such content to the extent necessary to provide, maintain, and improve the Service (storage and reuse of long-term memory, technical support, etc.).
3. In principle, the Company does not use user content for model training or third-party provision. If additional purposes arise, separate consent will be obtained.
4. Intellectual property rights in the Service, software, AI Responses, UI/UX, documents, trademarks, etc. provided by the Company belong to the Company or the rightful owners.

Article 15 (Damages)

1. If damages are caused to a user by the Company's willful misconduct or negligence, the Company bears liability within the scope set by applicable laws, including the Act on the Regulation of Terms and Conditions.
2. The Company's liability is limited to ordinary damages, and the Company is not liable for damages arising from the user's carelessness, violation of these Terms, or the fault of third parties (model providers, payment gateways, telecommunications carriers, etc.).

Article 16 (Disclaimer)

1. The Company is not liable for service suspension or damages caused by natural disasters, war, terrorism, government action, communications or power failures, or failures or outages of third-party services (model providers, payment gateways, etc.).
2. The Company is not liable for free services to the extent not prohibited by law.
3. The Company is not liable for damages caused by errors or inaccuracies in AI Responses, the user's judgment or actions, or the results of work on node-connected devices.

Article 17 (Dispute Resolution and Governing Law)

1. Disputes related to these Terms are resolved under the laws of the Republic of Korea.
2. Lawsuits related to these Terms are subject to the court having jurisdiction over the Company's location as the court of first instance.
3. Disputes between the Company and users may be resolved through mediation by relevant agencies such as the Korea Consumer Agency.

Article 18 (Miscellaneous)

1. Matters not specified in these Terms follow applicable laws and commercial practice.
2. If any provision of these Terms is invalid, the remaining provisions remain in force.
3. The Company's information is as follows:
   • Company name: Walrus Lab (월러스랩)
   • CEO: Jungmin Han (한정민)
   • Address: 17 Mandeok-daero, Buk-gu, Busan, Republic of Korea
   • Business Registration No.: 399-56-00926
   • Contact: attacca@walruslab.org

Supplementary Provisions

1. These Terms take effect on August 6, 2026.